Learning Contract

The academic credit internship program is designed to contribute to your intellectual, practical and ethical growth by providing a reflective opportunity to apply classroom knowledge, theory and principles from a practical perspective to reinforce past learning and encourage future exploration and awareness.

The Learning Contract sets forth the academic expectations of the internship and guides the internship experience.  The student, with help from your academic advisor, the internship coordinator, and your host supervisor, will develop the learning contract goals to ensure that you receive an appropriately rigorous learning experience. The learning contract protects you from serving as a "gofer" or unpaid office assistant, and insures the experience provider will work with any student who takes the experience seriously and conducts him- or herself professionally. 

You are required to detail the specific learning activities that will assist you in meeting your objectives for the internship experience.  Your Internship Coordinator and/or your Host Supervisor can assist you in developing your individual Learning Activities for each Goal.  You may also utilize the internship posting or description, as well as any relevant information you may have gathered from your interview process, to help in the development of tasks and activities necessary to accomplish the goals you set forth.

Avoid generalities such as the following: "I would like to become very comfortable calling clients and working with people from businesses to accomplish my goals." The learning contract needs to be specific. For example, "Develop as an effective communicator." The tasks may entail receive training in how to make cold-calls from the supervisor; develop a script, approved by the supervisor, for cold-calling; make nine cold-calls per week, etc.
 
Activities should be:
    Concisely written – no more than 5-6 words if possible
    Progressive in their targeted development of the intern, and
    S.M.A.R.T.
        Specific
        Measureable
        Attainable
        Realistic
        Time-bound (within the scope of the internship period)

The 1st Learning Goal: Supports one of the School of Business Learning Goals:

  • COMMUNICATION SKILLS:   demonstration of the ability to effectively present, critique and defend ideas in a cogent, persuasive manner.
  • QUANTITATIVE FLUENCY:   demonstration of competency in logical reasoning and data analysis skills.
  • GLOBAL/CIVIC RESPONSIBILITY: identification of social, ethical, environmental and economic challenges at local, national and international levels.
  • INTELLECTUAL INNOVATION AND CREATIVITY:  demonstration of resourcefulness and originality in addressing extemporaneous problems.
  • SYNTHESIS: integration of knowledge from multiple disciplines (marketing, finance, etc.) in the completion of complex and comprehensive tasks.

2nd Learning Goal: Relates to the HTM discipline-specific knowledge you seek to gain from the internship:

  • This may include Content or Theory from a specific hospitality-related course
    • i.e. Service Profit Chain or Risk Management in Events or Revenue Management, etc.
    • Or it may refer more generally to a specific discipline and course subject you've taken or will be undertaking during your internship
      • i.e. Hotel Operations Management, Sales & Negotiations, Event Management, etc.)

When developing your Activities: consider the theories and concepts you have learned in your classes.  How would you like to see these applied in a "real-world" setting?

For example:

  • Knowledge of How To Evaluate Lodging Revenue Statements
  • Understand How and Be Able To Create an Event Marketing Plan
  • Knowledge of Engaging and Developing a Client Base
  • Gain Experience in a Hotel Operations Environment, etc.

3rd Learning Goal: Addresses your personal aspirations and goals for the internship.

  • Make sure this goal can be supported by a minimum of four activities that will allow you to accomplish this goal. 
  • This Learning Goal should reflect your Personal Goal(s) or Aspirations for the internship. Examples might include:
  • Gain Exposure to an events management or specific lodging organization
  • Develop a working knowledge of the F&B industry
  • Develop contacts and good working relationships with a specific company or within a specific industry
  • Learn more about the various roles and responsibilities associated with a position or with a particular type of industry or size of organization
  • Gain exposure to numerous organizational roles within the lodging industry
  • Learn what it takes to run your own company or produce your own event
  • To Develop Professionally and better understand appropriate business etiquette
  • Gain Exposure and Understanding of the Event Planning Cycle,
  • Understand the Elements and Application of Rooms Revenue Management,
  • Gain Experience in a Corporate Hotel Human Resources Department,
  • Further my Understanding of Catering Sales & Management in a Start-up or Small Organization

When developing your Activities: Above all, make sure the four activities will represent appropriately rigorous learning experiences for you.  It should not only relate to the work and experiences inherent in your internship, but should also consider any ancillary or second-hand activities that may potentially assist you in reaching the goal you set forth.

As you complete the learning contract, please pay attention to the instructions provided regarding alignment of the objectives.  You should refer back to this page or contact the Internship Coordinator at any time should you need additional guidance.

Follow this link to begin your HTM Learning Contract.