As president and CEO, Don Scales is responsible for worldwide operations, driving iCrossing's strategy to be the largest independent global digital marketing agency. Scales joined iCrossing as president and COO in 2006 to increase bottom-line profitability, streamline operations and improve the overall efficiency of the company. He is an interactive industry veteran, with nearly 30 years as an executive manager.
Before joining iCrossing, Scales was CEO at Agency.com, where he managed all aspects of the agency's worldwide operations. He had also served as Global COO, North American President and Western Regional President. In addition, Scales served as Managing Director of Igate Capital, an Internet-centric holding company that focuses exclusively on e-services. In its fifth anniversary issue, BtoB Magazine named Scales one of the top 25 "Who's Who" newsmakers for 2000-2005. He was also named to BtoB Magazine’s list of "Who's Who in Search" in 2009.
Scales was a member of the Board of Directors for the Make-A-Wish Foundation of North Texas and a member of the Internet Task Force for Make-A-Wish Foundation of America from 2006 - 2010. He has dual undergraduate degrees in Chemical Engineering and Mathematical Physics, and a master of science in chemical engineering from Rice University; he also has an M.B.A. from Harvard Business School.