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Daniel Guttentag, Ph.D.

Assistant Professor, Director of the Office of Tourism Analysis

Address: Beatty Center, Room 315
Office Hours: Mon & Fri 10:15AM-11:15AM; Wed 11:30AM-12:30PM; By Appointment
Phone: 843.953.2025
E-mail: guttentagda@cofc.edu
Curriculum Vitae: Download


Daniel Guttentag is an Assistant Professor in Hospitality and Tourism Management in the School of Business at the College of Charleston, and additionally, serves as the Director of the Department’s Office of Tourism Analysis. He is the newest member of the HTMT faculty, having joined the program in 2017. He holds a Ph.D. in Recreation and Leisure Studies and a Master’s degree in Tourism Policy and Planning, both from the University of Waterloo in Ontario, Canada. He also worked for several years as a Tourism Business Analyst for the Toronto Convention and Visitors Bureau. Daniel is especially interested in tourism innovations, particularly peer-to-peer short-term rental services like Airbnb. He is additionally interested in topics including virtual reality, market segmentation, volunteer tourism, and casino gambling behavior. Daniel is extremely excited to have joined the HTMT program and to have the opportunity to work with its great students and industry partners. He is joined by his wife, Joslyne, and their two children.


Education

University of Waterloo
Ph.D., Department of Recreation and Leisure Studies, 2016
M.E.S. Tourism Policy and Planning, Department of Geography and Environmental Management, 2010

Colgate University
B.A., Department of History, 2004


Research Interests

  • Peer-to-Peer Lodging
  • Volunteer Tourism
  • Market Segmentation
  • Casino Gambling Behavior

Courses Taught

  • Principles and Practices of Hospitality and Tourism

Publications

ARTICLES

Gibbs, C., Guttentag, D., Gretzel, U., & Yao, L. (under review). The use of dynamic pricing strategies by Airbnb hosts. International Journal of Contemporary Hospitality Management.

Gibbs, C., Guttentag, D., Gretzel, U., & Morton, J. (2017). Pricing in the sharing economy: A hedonic pricing model applied to Airbnb listings. Journal of Travel & Tourism Marketing. Published online 10 April 2017.

Guttentag, D. (2017). Regulating innovation in the collaborative economy: An examination of Airbnb’s early legal issues. In D. Dredge and S. Gyimóthy (Eds.), Collaborative economy and tourism: Perspectives, politics, policies and prospects (pp. 97 - 128). Frankfurt: Springer.

Guttentag, D. (2017). Obtaining a sample of Airbnb users (Focus box). In S. L. J. Smith, Practical tourism research (2nd ed.) (pp. 109-111). Boston: CABI.

Guttentag, D., Smith, S. (2017). Assessing Airbnb as a disruptive innovation relative to hotels: Substitution and comparative performance expectations. International Journal of Hospitality Management, 64, 1-10.

Guttentag, D., Smith, S., Potwarka, L., & Havitz, M. (2017). Why tourists choose Airbnb: A motivation-based segmentation study. Journal of Travel Research. Published online 27 April 2017.

Guttentag, D. (2015). Airbnb: Disruptive innovation and the rise of an informal tourism accommodation sector. Current Issues in Tourism, 18(12), 1192-1217.

Guttentag, D. (2015). Volunteer tourism: Insights from the past, concerns about the present, and questions for the future. In T. V. Singh (Ed.), Challenges in tourism research (pp. 112-118). Toronto: Channel View Publications.

Guttentag, D., & Smith, S. (2015). Delphi technique, tourism. In J. Jafari & H. Xiao (Eds.), Encyclopedia of tourism. Frankfurt: Springer. Published online September 28, 2015.

Mock, S., Mannell, R., & Guttentag, D. (2015). Psychology of leisure, positive psychology, and leisure theory. In G. Walker, D. Scott, & M. Stodolska (Eds.), Leisure matters: The state and future of leisure studies. State College, PA: Venture Publishing, Inc.

Guttentag, D. (2012). Volunteer tourism has gone commercial: The reasons and the implications. Tourism Recreation Research, 37(3), 273-275.

Guttentag, D. (2012). Volunteer tourism: As good as it seems?. In T. V. Singh (Ed.), Critical debates in tourism (pp. 152-159). Toronto: Channel View Publications.

Guttentag, D., Harrigan, K., & Smith, S. (2012). Gambling by Ontario casino employees:   Gambling behaviours, problem gambling and impacts of the employment. International Gambling Studies, 12(1), 5-22.

Guttentag, D. (2011). Volunteer tourism: As good as it seems?. Tourism Recreation Research, 36(1), 69-74.

Guttentag, D. (2010). Virtual reality: Applications and implications for tourism. Tourism Management, 31(5), 637-651.

Guttentag, D., & Havitz, M. E. (2010). Superstition as a personal moderator in the development of commitment and loyalty to and within casinos. Leisure/Loisir, 34(1), 1-25.

Guttentag, D. (2009). The legal protection of indigenous souvenir products. Tourism Recreation Research, 34(1), 23-34.

Guttentag, D. (2009). The possible negative impacts of volunteer tourism. International Journal of Tourism Research, 11(6), 537-551.

PRESENTATIONS

Guttentag, D. (2017, March 7). Airbnb: The consumer perspective. Presented at the Who’s Been    Sleeping in Your Neighbour’s Bed?: Airbnb and Toronto Condominium Disruption      Panel, Toronto, ON, Canada.

Guttentag, D. (2016, September 30). Why tourists choose Airbnb: A motivation-based segmentation study underpinned by innovation concepts. Presented at The Travel and    Tourism Research Association Canada Chapter Conference, Edmonton, AB, Canada.

Guttentag, D. (2015, September 25). Why tourists choose Airbnb: A segmentation study based on innovation concepts (preliminary findings). Presented at The Travel and Tourism Research Association Canada Chapter Conference, Niagara Falls, ON, Canada.

Guttentag, D. (2010, May 20). Gambling by Ontario casino employees: Gambling behaviours, problem gambling, and impacts of the employment. Presented to the Ontario Lottery and Gaming Corporation, Toronto, ON, Canada.

Guttentag, D. (2008, May 9). The role of superstition as a personal moderator in the development of behavioural loyalty to and within casinos. Presented at The University of Waterloo’s 16th Annual Graduate Student Leisure Research Symposium, Waterloo, ON, Canada.