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Gioconda Quesada, Ph.D.

Associate Professor, Faculty Coordinator for General Education

Address: Beatty 434
Office Hours: M 8 AM-11 AM, 12-2PM or by Appointment (via Skype: drquesada.cofc)
Phone: 843.953.4277 (no voice messages please)
E-mail: quesadag@cofc.edu



Education

CGBP - Certified Global Business Professional, NASBITE, June 2008

University of Toledo - Toledo, Ohio
Ph.D, Manufacturing Management and Engineering, 2004

University of Toledo - Toledo, Ohio
M.Sc., Manufacturing Management, 1999

Costa Rica Institute of Technology - Cartago, Costa Rica
B.S., Industrial Engineering, 1997


Research Interests

  • Electronic Business
  • Electronic Commerce
  • Supply Chain Management 
  • Operations Management
  • Green Supply Chain/Sustainability

Courses Taught

  • Business statistics
  • Computer applications in business
  • Operations management 
  • Quantitative methods
  • Management information systems
  • International Trade
  • Sustainability issues in Business

Honors and Awards

  • Industrial Engineering Department Tuition Waiver Scholarship, Costa Rica Institute of Technology (Instituto Tecnologico de Costa Rica, ITCR), Cartago, Costa Rica.
  • College of Business Administration Tuition Waiver Scholarship, The University of Toledo, Toledo, OH.
  • American Society for Quality (ASQ) Award for Quality Achievements, Toledo, OH.
  • Beta Gamma Sigma Member and Faculty Advisor

Publications

Journal Publication

Gonzalez, M., Quesada, G., Mueller, J. and Mueller, R. (2011). "International Business Curriculum Design: Identifying the Voice of the Customer using QFD". Journal of International Education in Business. Vol. 4 (1). 

Quesada, G. Gonzalez, M., Mora-Monge, C. and Hartley, M.F. (2011). "Exploring Differences in Quality Practices in Developing Countries". Vol. 5(1). International Journal of the Academic Business World. 

Quesda, G.,  Gonzalez, M., Mueller, J., Mueller, R 2010. "Impact of e-procurement on Procurement Practices and Performance".  Benchmarking: An International Journal: Vol. 17(4).

Quesada, G., Gonzalez, et.al. (2010).  "Impact of e-procurement on procurement practices and performance". Benchmarking: An International Journal.Vol.17,4.

Mora Monge C., Arash A., Gonzalez, M. (2010). Assessing the Impact of Web-Based Electronic Commerce Use on the Organizational Benefits of a firm:  An empirical study. Benchmarking: An International Journal. Vol 17, 10.

Proceeding

Mora-Monge C., Davis, J.M., Quesada, G. and Gonzalez, M. (2011). "Developing Inter-Organizational Supply Chain Capabilities in a ‘Flat’ World: The Moderating Role of National Culture". Proceedings Decision Sciences Institute; 2011 Annual Meeting. Boston, MA, USA. 

Quesada, G., Gonzalez, M. and Mora-Monge C. (2011). "Consumer Behavior for Green Products: Costa Rica versus USA". Proceedings Decision Sciences Institute; 2011 Annual Meeting. Boston, MA, USA. 

Gonzalez, M., Quesada, G., Davis, J.M. and Mora-Monge C. (2011). "Evaluating Website Customer Satisfaction of Sport Management Organizations". Proceedings Decision Sciences Institute; 2011 Annual Meeting. Boston, MA, USA. 

Quesada, G., Bailey, C. (student) and Woodfin, Brooks (student) (June, 2011). "An Analysis of Drivers and Barriers to Innovations in Green Supply Chain Practices in Mexico". Proceedings Global Buinsess and Social Science Research Conference. Beijing, China. 

Gonzalez, M., Quesada, G., Mueller, R. and Mueller, J. (2011). "Building an International Business Curriculum using an Innovative Methodology". Proceedings Hawaii International Conference on Business. Hawaii, USA.

Gonzalez, M. and Quesada, G. (2011). "An International Study on Manufacturing Competitive Priorities". Proceedings Hawaii International Conference on Business. Hawaii, USA.

Gonzalez, M., Quesada, G., Mora-Monge, C and reyes, G 2010.  "Greening Supply Chain Management: A Preliminary report among Mexican Firms" San Diego California 41st Annual Meeting Annual of Decision Science.

Gonzalez, M., Quesada, G., Mora-Monge, C and Hartley, M 2010.  "Quality Practices inDeveloping Countries: An Empirical Analysis".  Nashville, TN: Academic Business World International Conference.  (Best Papaer Award)..

Download curriculum vitae for a complete listing of publications and other professional accomplishments.