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Marvin Gonzalez, Ph.D.

Associate Professor

Address: Beatty Center, Room 432
Office Hours: T: 9:00 to 11:00, M: 9:00 to 10:00 or By Appointment
Phone: 843.953.4276
E-mail: gonzalezm@cofc.edu



Education

1993‐1996: PhD, Purdue University, West Lafayette, IN.
Research Area: Logistics, Simulation, and Operations Management.
Dissertation: Determining the Importance of Supplier Selection Process in Manufacturing.
Advisor: Dr. Carl Eckelman

1991‐1992: Master of Science in Systems and Engineering, Monterrey Institute of Technology,
(ITESM) Monterrey, México
Research area: Dynamic Simulation
Specialization: Quality Control and Systems

1984‐1987: Bachelor in Industrial Engineering. Institute of Technology, Costa Rica


Research Interests

  • Supply Chain Management
  • Sustainability Issues in Supply Chains
  • Electronic Commerce
  • Sports Management

Courses Taught

  • Business Statistics
  • Production and Operations Management
  • Global Operations Management
  • Research Methods
  • International Benchmarking
  • Doing Business in Costa Rica
  • Supply Chain Management

Honors and Awards

Outstanding Paper Award

Emerald Literati Network 2006. For the paper;  Building an ABC Hospital Model Using QFD and Benchmarking

Distinguished Paper

Decisison Science Institute, 2006 for the paper; Measuring and Improving Service Quality; An Alternative Approach

Best paper Award

Proceeding of  Academic Business World, 2011 for the paper; Quality Practices in Developing Countries: An Empirical Analysis 

 

MEMBERSHIPS:

  • Global Trade Initiative member (South Carolina)
  • The American Society Engineering Education
  • QFD Institute
  • Decision Sciences Institute
  • American Marketing Association
  • American Society for Quality
  • Institute of Industrial Engineers
  • Colegio de Ingenieros Tecnólogos de Costa Rica

Publications

JOURNAL  PUBLICATIONS:

Gonzalez, M., Quesada, G., Mueller, J. and Mueller, R. (2011). "International Business Curriculum Design: Identifying the Voice of the Customer using QFD". Journal of International Education in Business. Vol. 4 (1). 

Quesada, G. Gonzalez, M., Mora-Monge, C. and Hartley, M.F. (2011). "Exploring Differences in Quality Practices in Developing Countries". Vol. 5(1). International Journal of the Academic Business World. 

Quesda, G.,  Gonzalez, M., Mueller, J., Mueller, R (2010). "Impact of e-procurement on Procurement Practices and Performance".  Benchmarking: An International Journal: Vol. 17(4).

Mora- Monge, C., Arash A., & González, M. (2010). Assessing the Impact of Web‐Based Electronic Commerce Use on the Organizational Benefits of a firm: An empirical study. Benchmarking: An International Journal, 17(6).

Quesada, G., Gonzalez, et.al. (2010).  "Impact of e-procurement on procurement practices and performance". Benchmarking: An International Journal.Vol.17,4.

Mora Monge C., Arash A., Gonzalez, M. (2010). Assessing the Impact of Web-Based Electronic Commerce Use on the Organizational Benefits of a firm:  An empirical study. Benchmarking: An International Journal. Vol 17, 10.

PROCEEDINGS PUBLICATIONS:

González, M. (2011, June 18-20). Exploring the customer satisfaction in a global context: The case of elite soccer league websites. Paper presented at the Global Business and Social Science Research Conference Proceedings, Beijing, China 

González, M., & Quesada, G. (2011). An International Study on Manufacturing Competitive Priorities. Paper presented at the 11th Annual Hawaii International Conference on Business, Honolulu, Hawaii, USA.

González, M., Quesada, G., Mueller, R., & Mueller, J. (2011). Building an International Business Curriculum using an Innovative Methodology. Paper presented at the 11th Annual Hawaii International Conference on Business, Honolulu, Hawaii, USA.

Quesada , G., González, M., & Mora-Monge, C. (2011). Consumer Behavior for Green Products: Costa Rica versus USA. Paper presented at the 42 nd Decision Sciences Annual Meeting.

Mora-Monge, C., Davis, J., Quesada, G., & González, M. (2011). Developing Inter-organizational Supply Chain Capabilities in a ‘Flat’ World: The Moderating Role of National Culture Paper presented at the 42 nd Decision Sciences Annual Meeting, Boston, MA.

González, M., Quesada, G., Davis, J., & Mora Monge, C. (2011). Evaluating Website Customer Satisfaction of Sport Management Organizations Paper presented at the 42 nd Decision Sciences Annual Meeting, Boston, MA.

González, M. (2010). QFD Model in Green Supply Chain Management: Nafta Countries comparison. Paper presented at the IIEE Congress (Proyecto Ingenieria Industrial; Soluciones Globales), Jalisco, Guadalajara.

González, M., Quesada, G., Mora-Monge, C., & Reyes, G. (2010). Greening Supply Chain Management: A Preliminary report among Mexican Firms. Paper presented at the 41st Annual Meeting Annual of Decision Science, San Diego California

Quesada, G., González, M., & Mora-Monge, C. (2010). Greening Supply Chain Management: NAFTA situation, Postsecondary Annual Meeting; FIPSE. Minneapolis, MN.