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John Crotts, Ph.D.


Address: Beatty Center, Room 329
Office Hours: Tues/Thurs 4:00-5:00 PM, Wednesday 12:00-4:00 PM, and by appointment
Phone: 843.953.6916
Curriculum Vitae: Download

John C. Crotts, Ph. D., is a Professor and former founding director then chair of in the Department of Hospitality and Tourism Management in the School of Business at the College of Charleston. Prior to this position, he lectured in the Advanced Business Programme on tourism subjects at Otago University, Dunedin, New Zealand and was Director of the Center for Tourism Research and Development at the University of Florida. His research encompasses the areas of economic psychology, tourism marketing and sales strategy, and management of cooperative alliances. In 2011, he was ranked 33rd in research productivity worldwide in the top 6 hospitality and tourism management journals between 2001-2009 by Park, Phillips, Cantor and Abbott, and was recognized by Pearce as one of the 10 most influential scholars in tourism, marketing and psychology. In addition to serving as the founding editor of the International Journal of Culture, Tourism & Hospitality Research, he also serves on the editorial boards of 12 tourism research journals including the Journal of Travel Research, the Journal of Business Research, and the Journal of Travel and Tourism Marketing.


University of Oregon, Eugene, Oregon
Ph.D., Leisure Studies and Services, 1989

Appalachian State University, Boone, North Carolina
Ed.S., Higher Education, 1987

Mankato State University, Mankata, Minnesota
M.S., Experiential Education, 1979

Appalachian State University, Boone, North Carolina
B.A., Sociology, 1976

Research Interests

  • Consumer Behavior
  • Economic Psychology
  • Sales and Marketing

Courses Taught

  • Hospitality sales and negotiations
  • Service operations management
  • Negotiations: Principles and practices

Honors and Awards

  • Added to the Roster of Fulbright Senior Scholars for 2010-2015.
  • Ranked 33rd in the world for his research productivity in the field’s top 6 hospitality and tourism management journals between 2001-2009 by Park, Phillips, Cantor and Abbott (2011).
  • Inducted into the Hall of Honor (2008) of the Catawba Cultural Preservation Program, Catawba Indian Nation, for support of its youth programs. 
  • Awarded three (3) US Patents and one (1) trademark